Frequently asked questions
Answers to the questions guests ask most often before arriving in Kumbor. If something is missing, the reception team replies quickly by phone or email.
What kind of breakfast is served at Hotel Xanadu?
Breakfast is included in the price and served as a buffet in the hotel restaurant. The selection is continental with vegetarian options, fresh fruit, pastries, cheeses, cold meats, local specialties and hot dishes, and breakfast to go can be arranged for early departures.
Does Hotel Xanadu have a pool?
Yes, there is a seasonal outdoor swimming pool free of charge for guests of all ages, with sun loungers, umbrellas, pool towels and a pool bar on the sun terrace.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 11:00 PM and check-out is from 7:00 AM to 11:00 AM. Guests show a photo ID and credit card at check-in and are kindly asked to let the hotel know their expected arrival time in advance.
Is parking available?
Free secure private parking is available on site and no reservation is needed. Valet parking is also offered.
Is there an airport shuttle or transfer?
Yes, airport transfers, car rental and excursions can be arranged by the reception. The shuttle service is available at an additional charge.
How close is the beach?
The public Kumbor beach is about 70 m from the hotel, reached by a short walk and a dedicated pedestrian tunnel under the coastal road.
How far is the centre of Herceg Novi?
The old town of Herceg Novi is about 5 km away, Tivat Airport is 17 km and Dubrovnik Airport is around 30 km from the hotel.
Are pets allowed?
Pets are not allowed. The property is entirely non-smoking, with a designated smoking area outdoors.
Are children welcome?
Children of all ages are welcome. A crib for children up to two years is free on request, children from three years are charged as adults, and extra beds are not available.
Is Wi-Fi free?
Yes, Wi-Fi is free and available in all areas of the hotel, including the rooms, restaurant and pool terrace.
House rules in short
Check-in is from 2:00 PM to 11:00 PM and check-out from 7:00 AM to 11:00 AM, with a photo ID and credit card shown on arrival and the expected arrival time announced in advance. Children of all ages are welcome, a crib for children up to two years is free on request and children from three years are charged as adults, while extra beds are not available. Pets are not allowed, the property is smoke-free, cancellation and prepayment conditions depend on the selected rate, and cash and the usual card payments are accepted. For bookings of more than five rooms different policies and additional fees may apply.
Still have a question?
Reserve your dates directly and add a note with your request, or contact the reception before booking - transfers, cribs, quiet rooms and long stays can all be arranged.
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